Dubai has become one of the fastest-growing ecommerce hubs in the Middle East. With its strategic location, world-class infrastructure, and a growing tech-savvy population, setting up an online business in Dubai is an attractive option for local and international entrepreneurs alike. However, to operate legally, you must obtain an ecommerce license in Dubai.
What is an Ecommerce License?
An ecommerce license allows you to legally sell products and services online in the UAE. Whether you're selling physical goods through a website or offering digital services via mobile apps or social media, this license is a mandatory requirement.
Types of Ecommerce Licenses in Dubai
There are three main types of ecommerce licenses in Dubai:
-
Mainland Ecommerce License
-
Issued by: Department of Economic Development (DED), Dubai
-
Best for: Selling across the UAE with no restrictions
-
Requires a local sponsor or service agent (for certain activities)
-
-
Free Zone Ecommerce License
-
Issued by: Various Free Zone authorities (e.g., Dubai CommerCity, Dubai Silicon Oasis, DMCC)
-
Best for: 100% ownership, tax benefits, and international trade
-
Selling directly to UAE mainland may require a local distributor or agent
-
-
Dubai Virtual Commercial License (VCL)
-
For: Foreign investors from select countries
-
No physical presence required
-
Best for: Online-only businesses targeting Dubai consumers
-
Benefits of Getting an Ecommerce License in Dubai
-
100% foreign ownership in free zones
-
Access to local and global markets
-
Low tax and custom duty environment
-
Fast business registration process
-
Access to global payment gateways and logistics services
Steps to Get an Ecommerce License in Dubai
-
Choose the Business Jurisdiction
Decide between Mainland, Free Zone, or Virtual license based on your business needs. -
Select a Business Activity
Define what you plan to sell or offer online (e.g., fashion, electronics, digital marketing services). -
Reserve a Trade Name
Choose a unique name for your ecommerce business and get it approved. -
Apply for the License
Submit the application to the relevant authority along with required documents. -
Get Approvals & Pay Fees
Obtain approvals, pay the license fees, and receive your trade license. -
Launch Your Online Platform
Develop your ecommerce website or app, integrate payment solutions, and begin operations.
Cost of Ecommerce License in Dubai
The cost varies based on:
-
Jurisdiction (Mainland vs Free Zone)
-
Number of activities
-
Office space requirement
Estimated Cost: AED 5,500 to AED 15,000+
(Note: Additional costs may apply for visas, office space, and customs registration)
Documents Required
-
copyright copy of the owner/partners
-
Emirates ID (if applicable)
-
Proof of address
-
Business plan (optional in some free zones)
-
Trade name approval
Final Thoughts
Getting an ecommerce license in Dubai is a smart move if you’re looking to tap into one of the most vibrant online markets in the world. With the right setup, professional guidance, and strategic planning, your digital business can thrive in the UAE’s pro-business ecosystem.